The Mohawk Council of Akwesasne’s Hydro Quebec Office would like to inform the community that Hydro Quebec has a new automated system for reporting power outages.

Hydro Quebec’s new system is much more efficient and user friendly than in the past and customers are encouraged to familiarize themselves before there is a power outage to report.

When calling, please note that the operator will give the option after 15 seconds to choose English as the language.

When there is a power outage, the more people who contact Hydro Quebec to report it, the higher a priority the outage becomes and response time will improve.

Customers can also view an outage map on the Hydro Quebec website at http://www.hydroquebec.ca if they have access to the Internet. The map is updated hourly.

To try the new system or to report an outage please call 1-800-790-2424. Having your account number ready will be helpful.